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Firefly Propane, LLC (“Firefly”)
strongly believe in protecting the confidentiality and security
of information we collect about individuals. Our information
practices for the Firefly Website (“Website”)
are described below. You should review this Online Privacy
Policy regularly as it may change at any time at our sole
discretion. The effective date of this Policy and any revised
or changed Policy may be found on this page, on the bottom
left hand corner.
Your Personal Information:
When you come to the Website, we may log your current internet
address (this is usually a temporary address assigned by your
internet service provider when you log in), the type of operating
system you are using, and the type of browser software used.
In addition, we may keep track of what portions of the Website
you are visiting. We aggregate this information to help us
create a better experience for users of the Website. For example,
we may upgrade those parts of the Website that are heavily
visited or optimize the Website to work more efficiently with
certain operating systems. This is all done without our knowing
your name or other personal identifying information. When
you visit the Website you are anonymous, unless you chose
to identify yourself to us.
You are not required to provide us with personal information
to use the Website, unless expressly stated. For example,
certain features may require you to submit some personal information
in order for those features to function as designed. Such
information might include name, address, e-mail address, and
phone number. The Website may require you to provide identifying
information and use individual passwords in order to access
If you do choose to provide us with personal information,
you can be assured that Firefly treats this information as
confidential. However, we may disclose this information to
third parties when we believe it is necessary in order for
us to conduct our business, or where such disclosure is required
by law. For example, we may disclose information to others
to enable them to perform business services for us relating
to the products and services we offer.
Cookies and Web Bugs:
A cookie is a small piece of information that a website sends
to your computer, which is stored in a file on your hard drive.
The next time you visit the Website, we may use the information
stored in your cookie file to facilitate your use of the Website.
For example, we may use your cookie file to store a password
so that you do not have to input it every time you move to
a different section of a password protected portion of the
Website. A cookie does not tell us your individual identity
unless you have chosen to provide it to us. Most cookies expire
after a defined period of time, or you can delete your cookie
file at any time you choose. In addition, you can set your
browser to notify you when you receive a cookie so that you
can decide whether to accept or reject it.
A web bug (or web beacon) is a tiny graphical image that is
typically on a web page. Somewhat like a cookie, a web bug
can tell us information, such as what kind of browser is being
used and what time of day this page was accessed. Some web
bugs can include information, such as your IP address. Some
technologies will notify you of the presence of web bugs,
but browsers typically do not notify you of them.
Privacy and E-Mail:
Firefly uses no encryption (data scrambling) on certain portions
of the Website, and may use up to 128-bit encryption on other
portions. When you are on a website (include the Website)
that asks you for confidential information (your bank or credit
card account number, for example), you should check to see
if the information being transmitted is encrypted in order
to increase the security of your information. If you need
to send confidential information and are concerned about the
security of a website, then you should consider sending it
by phone or by regular mail instead.
We make no active effort to collect personal information from
children under the age of 18 on the Website. We believe that
children who do wish to submit information to Firefly should
have permission from their parent or legal guardian.
Applicable laws may give you additional rights that are not
described in this Policy.
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